Privacy Policy Page

At Kartrow, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website (www.kartrow.com) or use our services.

1. Information We Collect

When you interact with Kartrow, we may collect the following information:

• Personal Information: Name, email address, phone number, billing/shipping address.

• Payment Information: Processed securely through our payment partners (we do not store card/UPI details).

• Usage Data: IP address, browser type, device information, and browsing activity on our website.

• Cookies: To enhance your shopping experience and provide personalized recommendations.

2. How We Use Your Information

We use the information collected to:

• Process and deliver your orders.

• Provide customer support and respond to inquiries.

• Send order updates, promotions, and important notifications.

• Improve website functionality, security, and user experience.

• Prevent fraud, unauthorized transactions, and misuse of services.

3. Data Sharing & Disclosure

• We do not sell, trade, or rent your personal information to third parties.

• Data may be shared with trusted partners (logistics providers, payment gateways, customer support tools) only for order fulfillment and service purposes.

• We may disclose information if required by law or to protect our legal rights.

4. Data Security

• We implement industry-standard security measures to protect your personal data.

• Payments are processed through secure, encrypted gateways.

• However, no method of transmission over the internet is 100% secure, and Kartrow cannot guarantee absolute security.

5. Your Rights

As a user, you have the right to:

• Access and review the personal data we hold about you.

• Request correction or updates to your data.

• Request deletion of your account and personal information (subject to legal/regulatory requirements).

• Opt out of promotional emails/SMS at any time by clicking the unsubscribe link or contacting support.

6. Cookies Policy

• Kartrow uses cookies to improve your browsing experience, remember preferences, and analyze site traffic.

• You can disable cookies in your browser, but certain website features may not function properly.

7. Third-Party Links

Our website may contain links to third-party websites. Kartrow is not responsible for the privacy practices or content of external sites.

8. Changes to This Policy

Kartrow may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Continued use of our services constitutes acceptance of the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:
? Email: support@kartrow.com
? Address: Mumbai, Maharashtra, India