Term Conditions Page

Welcome to Kartrow. By accessing or using our website (www.kartrow.com) and purchasing products from us, you agree to comply with the following Terms & Conditions. Please read them carefully.


1. General

  • Kartrow reserves the right to update, modify, or change these Terms & Conditions at any time without prior notice.

  • By continuing to use our website, you agree to be bound by the latest version of these terms.


2. Eligibility

  • You must be at least 18 years old or use the website under the supervision of a parent/guardian.

  • By placing an order, you confirm that the details you provide are accurate and complete.


3. Products & Pricing

  • All product descriptions, images, and prices on Kartrow are subject to change without notice.

  • We make every effort to ensure accuracy, but errors may occur. In such cases, we reserve the right to cancel or refuse orders.


4. Orders & Payments

  • Placing an order on Kartrow constitutes an offer to purchase.

  • Orders will be confirmed only after successful payment.

  • We accept payments via [list your payment methods: Cards, UPI, Wallets, COD, etc.].


5. Shipping & Delivery

  • Delivery timelines are estimates and may vary due to unforeseen circumstances.

  • Kartrow will not be held responsible for delays caused by logistics partners or external factors beyond our control.


6. Cancellations, Returns & Refunds

  • Order cancellations are only possible before shipping.

  • We offer a 7-day return/refund policy as per our Cancellation & Refund Policy.

  • Certain items (sale items, hygiene products, etc.) may not be eligible for return/refund.


7. User Responsibilities

When using Kartrow, you agree:

  • Not to misuse the website (e.g., attempt hacking, fraudulent orders, spamming).

  • To provide accurate shipping, billing, and contact details.

  • To use purchased products lawfully and as intended.


8. Intellectual Property

  • All content on Kartrow, including logos, product images, text, and design, is owned by Kartrow and protected by copyright laws.

  • You may not copy, reproduce, or distribute our content without written permission.


9. Limitation of Liability

  • Kartrow shall not be held liable for any indirect, incidental, or consequential damages arising from use of our website or products.

  • Our maximum liability shall be limited to the purchase price of the product in question.


10. Governing Law

  • These Terms & Conditions shall be governed by and construed under the laws of India.

  • Any disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra, India.


11. Contact Us

For any questions regarding these Terms & Conditions, please contact us:
? Email: support@kartrow.com
? Phone: 7977845799